World Urban Forum 2020: Innovative management of multi-apartment high rise housing

Organized by UN-Habitat, the conference World Urban Forum 2020 took place in Abu Dhabi from 8 – 13 February, 2020. It was already for the 10th time that this international event brought together the experts from the field and enthusiasts of sustainable urbanization to gather and exchange the views on urban issues. The theme of this tenth session of WUF was

Cities of Opportunities:
Connecting Culture and Innovation

The conference was divided into six dialogues session:

  • Driving Sustainable Urbanization through Culture and Innovation
  • Tradition and Modernity – A Creative Convergence for Sustainable Cities
  • Frontier Technologies and Sustainable Cities
  • Urban Planning and Heritage Preservation and Regeneration
  • Partnerships and Initiatives Supporting Culture and Innovation in Cities

These six dialogues covered the emerging innovative approaches and practices in harnessing culture and innovation as drivers for sustainable urbanization. At the same time, the sessions provided great insight into the linkages between urbanization, culture and innovation as a basis for achieving inclusive, safe, resilient and sustainable cities and human settlements. The emphasis was put on a synergy between tradition and modernity, and deeper understanding of multi-generational communities. Through this approach, the conference sessions tried to unfold and introduce the role of culture and innovation in implementation of the New Urban Agenda and achieving urban dimensions of the 2030 Agenda for Sustainable Development.

WUF10 Training Event

Susana Rojas Williams, HFHI – EMEA Director of Housing and Human Settlements Department, was at WUF10 to speak about the success of REELIH project. UNECE was kind enough to invite HFHI to speak at their training event called

Innovative management of multi-apartment high rise housing: Localizing Sustainable Development Goals 7 & 11 and New Urban Agenda through housing strategies.

It aimed to develop practical knowledge and skills in maintenance and management of multi-apartment residential buildings and to unfold its problematic sides.

At the same time, presented were different approaches that establish a sustainable maintenance and management systems with adequate finance, direct citizen engagement, laws and regulations. The adoption of policies targeting existing housing stock is a strategy that helps realization of SDG 11 and the New Urban Agenda.

The topic of this event acknowledged the specificity of Central and Eastern European region where a significant part of the housing stock consists of old and energy inefficient multi-apartment buildings. The main issue there is that home-owners do not assume the responsibility to maintain the buildings they live in. It is a result of different factors influencing the last decade of 20th century:

  • transition from a state controlled economic system to a free market economy
  • disappearance of state-sponsored maintenance and management systems of buildings
  • fragile energy technologies used for building housing units during the post-World War II decades

This situation left residents of multi-apartment buildings unprepared for a new way of living in these yet ageing, not properly maintained buildings. Simply said, no one was there to tell the homeowners that they have the financial and social obligations to organize and pay for the maintenance and management of their common goods and properties and to ensure their building is fully functioning. Therefore, there is a critical need in this region to build homeowner associations and within them a financial reserve for cyclical maintenance and capital refurbishments for future.

REELIH project as best practice

The story of multi-apartment buildings in Central and Eastern Europe is related also to REELIH implementation countries. There, facilitating the “eco-system of residential energy efficiency stakeholders” helped fighting the described challenges.¬† Creating a common environment for people (home-owners), private (banks, construction) and public (local/national government) sector improved the overall efficiency of communication level between these sectors. Moreover, it eased the way in which the homeowners get into a constructive dialogue, get to an agreement for common action and access a financial and other support from private and public sectors. REELIH project’s two key messages say that

without homeowners, energy efficient improvements, building maintenance and management cannot happen. Moreover, without the right institutional structure, energy efficiency retrofits, housing management and maintenance cannot scale.

Inter-sector communication is the crucial activity to be present when finding the right solutions to housing issues not only in the Central and Eastern Europe. Check out the solutions to Bosnia and Herzegovina, Armenia and Macedonia and their REELIH success stories on our websites.


Find more information about World Urban Forum here.

Find the WUF10 Declaration here.

Find the REELIH presentation for WUF10 here.